Professional assistance and community support for all your social casino gaming questions
Choose the contact method that works best for you
Comprehensive written assistance for detailed questions and technical issues.
Response time: Within 24 hours
Direct voice support for immediate assistance with urgent gaming issues.
Available: Mon-Fri, 9AM-6PM AEST
Connect with other players and get peer-to-peer support and gaming tips.
Available: 24/7 community support
Multiple channels to connect with our expert team for personalized assistance
Detailed responses within 24 hours • Technical support • Account assistance
Monday-Friday: 9:00 AM - 6:00 PM AEST • Immediate assistance available
Iron Loggia Entertainment Pty Ltd
Level 15, 123 Gaming Street
Sydney, NSW 2000
Australia
Phone Support:
Monday - Friday: 9:00 AM - 6:00 PM AEST
Saturday: 10:00 AM - 4:00 PM AEST
Sunday: Closed
Email Support: 24/7 monitoring with 24-hour response guarantee
All communications are encrypted and confidential. We never share your information with third parties and maintain strict privacy standards for all support interactions.
Send Direct Message to Support
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Find instant answers to the most common questions about our social casino platform, games, and community features.
Explore our comprehensive knowledge base with detailed guides, tutorials, and tips for maximizing your gaming experience.
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Emergency Support Information
For urgent security concerns or suspicious account activity:
Email: security@ironloggia.com
Priority: Immediate response during business hours
For platform outages or critical technical problems:
Phone: +61 234 567 890
Available: Extended hours during known issues